Information Technology Services (ITS)
ITS staff take home 2023 VPOREP awards
Published on: September 8, 2023
Each year, exceptional Operations & Real Estate Partnerships (OREP) staff members are recognized for their contributions to the success of their units, the OREP portfolio and the University of Toronto. This August, the eighth annual awards celebration and BBQ brought together 650 staff in the University College quad. Congratulations to the ITS staff members who were among the winning teams and individuals!
The OREP Impact Award
The Impact Awards recognize individuals or teams who, above and beyond their regular roles and responsibilities, have developed, revised or implemented a system, tool, process, initiative or program, which concluded in the last calendar year, that had a positive impact within their unit, portfolio or across the University.
Impact Award (Individual)
Xin Xiang, Senior Identity and Access Management Administrator, Information Security
Xin is a crucial member of the Identity and Access Management team in Information Security. Xin’s work has positively impacted virtually everyone at the University, creating value and efficiency, fostering innovation across existing services and reducing information risk at the University. Xin is an unassuming but essential person within the Identity and Access Management team, leading by example daily, from her desk and within meetings. Her quiet, consistent excellence deserves recognition.
Impact Award (Team)
EASI Rocket Shuttle Migration team
- Katie Babcock, Senior Communications Officer, EASI
- Rod Branch, Manager, Client Services & Process Integration, EASI
- Tammy Chan, Information Systems Analyst, EASI
- Pierre Hanna, Team Lead, Client Services and Process integration, EASI
- Titus Hsu, Azure Platform Engineer, EASI
- Alim Lalani, Information Systems Analyst, Client Services and Process Integration, EASI
- Dmytro Larichiev, Security Administrator, IDH, EASI
- Amy Li, Intermediate Power BI Reports Developer, EASI
- Moulika Ranikunta, PowerBI Platform Developer, EASI
- Joanne Sukhai, Information Systems Analyst, EASI
- David Wang, Data Solutions, EASI
- Bruce Zhu, DataOps Administrator, EASI
Multi-factor authentication (MFA)
- Arathi Devadas, Education and Awareness Officer, Education, Awareness & Culture
- Deyves Fonseca, Associate Director, Information Security Operations, Information Security
- Luke Sutherland, Senior Business Systems Analyst, Information Security
- Matt Wilks, Senior Identity & Access Management Architecture, Information Security
Wellness pilot program
- Jimmy Au, Client Support Analyst, EASI
- Vikram Chadalawada, Assistant Director, Student Info Systems, EASI
- Justin Charlick, Meeting Room Technology Coordinator, EASI
- Dana Pogaceanu, Business Analyst, User Experience Designer – SIS Core System Products, EASI
- Aline Pruvot, Services Engagement Coordinator, EASI
- Mariana Vardaei, Executive Assistant and Office Administrator, EASI
- Vicki Vokas, Senior Manager Client Services, EASI
Distinguished Service Award
The Distinguished Service Award is presented to an employee with more than 15 years of service at the University who has made outstanding contributions that go beyond the ordinary fulfillment of the position’s duties.
Cathy Eberts, Deputy CIO and Executive Director, EASI
Cathy’s ability to find practical solutions under the most difficult of situations makes her an exceptional mentor and a trusted advisor who can dive right into any conversation, navigate to the heart of the issue and use her vast experience gained on the field to provide a clear direction to deal with complex problems. This was evident during the pandemic when she worked tirelessly to support on campus rapid testing, vaccine pop-up centres and the Thrive app for COVID-19 self-assessment.
Within EASI, Cathy has successfully sponsored various fun and engaging staff motivational programs. Cathy’s ability to make the workplace exciting and fun has always strengthened collaboration within her department.
Pamela Harris, Associate Director, EASI
Beginning with reporting and analytics in the early 2000s, Pamela established the first Business Intelligence team at the University, expanding this over the years to include new tools such as Cognos, Tableau and PowerBI. Under her leadership (and maritime sense of humour!), our BI data warehouse infrastructure and associated team analytics skills grew exponentially, and now support and guide a broad range of institutional goals for senior leadership.
As EASI’s focus changed and grew, Pamela was responsible for orchestrating restructuring plans that were inclusive of existing staff while at the same time encouraging positive changes to be implemented within various teams. She has worked tirelessly behind the scenes to ensure we have a comprehensive plan for training and upskilling of employees, particularly in moving from ABAP to Java programming languages. She has been an active mentor through the U of T Mentorship program as well as for her staff, helping them determine their career paths through her coaching.
Service Excellence Award
This award is presented by units to their unsung heroes. Those staff members whom the unit simply could not do without!
Laurie Harrison, Director, Digital Learning Initiatives
Laurie should be recognized for the work she has done above and beyond her ‘day’ job. Laurie recognized the need to reinvest in our staff as we came out of the pandemic. She has led the charge of the new team development program for ITS. She has also used her skills from previous roles as a consultant, along with her PhD from OISE, to roll out a series of initiatives for onboarding, management growth, career development and IT skills training. We have no idea where Laurie finds the time, but this is a huge contribution that enriches our IT@UofT people.
To see the full list of 2023 VPOREP winners from across the University, visit https://vporep.utoronto.ca/congratulations-to-our-vporep-annual-award-winners-2023/.