Information Technology Services (ITS)
Your workplace environment
If you’re looking for resources to help you work effectively and safely no matter where you are, you’ve come to the right place.
Explore helpful best practices, guidelines, frequently asked questions and more, available to you all in a one-stop-shop.
Questions? Reach out to email@example.com.
Select your workplace:
Explore the Hybrid Hub for helpful information, tips and tools to assist you with hybrid work.
Working on campus
In the Loop newsletter
ITS updates, summarizing IT and University of Toronto-related news, resources and announcements.
The ITS system status page provides an overview of current service status messages and scheduled maintenance for major U of T systems and services.
Check this website for important messages and updates about the University’s status and closures and find emergency contacts.
Register to receive urgent telephone, email or text alerts.
Instructure (the company behind Quercus/Canvas) posts system updates about outages or planned maintenance on their system status page.
General questions and more information
Please contact firstname.lastname@example.org if you have any questions. This mailbox is regularly monitored.
For U of T Mississauga IT support, visit https://www.utm.utoronto.ca/iits/.
For U of T Scarborough IT support, visit https://www.utsc.utoronto.ca/iits/.
Enterprise Service Centre (ESC)
ESC is the main contact for ITS. If you have access to ESC, please fill out a ticket at https://uthrprod.service-now.com/help.
Local IT help desk
If you work in a division/department outside of ITS and/or you do not have access to ESC, please contact your local IT help desk.