Information Technology Services (ITS)
IT@UofT Strategic Plan
The University of Toronto’s IT@UofT Strategic Plan focuses and guides our efforts to support the University’s academic mission through information technology services, informing the vision, framework and initiatives, both within the Information Technology Services division and across the University. Additionally, the strategic plan, directed by guiding principles, will provide a clear picture of and lead our IT investments in a rapidly evolving environment. In effect, this plan will shape IT@UofT.
NEW
IT@UofT Strategic Plan renewal (2025 – 2027)
This version of the plan will span the next three years, building upon the original IT@UofT Strategic Plan while reflecting updated goals and corresponding objectives derived from extensive community consultation.
2025 initiative highlights
While the refreshed Strategic Plan will guide our efforts over the next three years, we have outlined the progress we plan to make within the first year. Take a look at the initiatives that will directly impact our three year objectives.
Acknowledgements
The IT@UofT Strategic Plan is the product of invaluable contributions from the IT@UofT community, whose input during the town hall meetings has helped shape our objectives for the next three years. We also extend our gratitude to the editorial team who refined this publication, as well as the creative professionals who brought them to life.
IT@UofT Strategic Plan Refresh Working Group
- Jae Chung, Senior Manager, Systems & Solutions, EIS, ITS
- Laurie Harrison, Director, Digital Learning Innovation, ITS
- William Heikoop, Faculty Liaison Coordinator, Digital Learning Innovation, ITS
- Marden Paul, Director, Planning, Governance & Assessment, ITS
- Swetlana Signarowski, Executive Director, EASI, ITS
- Esther Simmonds-MacAdam, Service Management Program Lead, EIS, ITS
Editorial
Copy editing and art direction:
- Laurie Harrison, Director, Digital Learning Innovation, ITS
- Donna Kidwell, Acting CIO, ITS
- Carrie Schmidt, Senior Manager, EAC, ITS
- Kim Wells, Senior Communications Officer, EAC, ITS
Web development:
- Jacqueline Tong, Web Developer, EAC, ITS
Digital and print design:
- Lee Champman RGD, Designer, Leadfeather Creative
Communications and promotion:
- Carrie Schmidt, Senior Manager, EAC, ITS
- Kim Wells, Senior Communications Officer, EAC, ITS
NEW
IT@UofT Annual Report (2024)
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A comprehensive review of our key accomplishments including updates on:
- Information security
- Enterprise services
- Digital learning support
- System and progress improvements
- Engaging our community
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Key initiatives for 2025 and beyond, in alignment with our refreshed Strategic Plan, including:
- New identity management infrastructure
- Timely detection and response to cyber threats
- Quercus data insights
- Administrative systems transformations
- Research solutions
- Professional development advisory group
Past reports
Inaugural IT@UofT Strategic Plan
IT@UofT Strategic Plan (2019 – 2024)
The plan was created with the input of all staff within ITS and key stakeholders from the broader University of Toronto community, under the guidance of a highly engaged steering committee.
Past IT@UofT Strategic Plan Annual Reports
Gallery
Contact us
Your feedback and questions are valued and welcome.
Contact us with comments or inquiries at cio.office@utoronto.ca.
Office of the Chief Information Officer
University of Toronto
Simcoe Hall
27 King’s College Circle, Room 5
Toronto, ON M5S 1A1
Canada
