Information Technology Services (ITS)

ITS preparedness web page now available

Published on: March 13, 2020

In early March 2020, Information Technology Services (ITS) senior leadership conducted a survey with ITS teams about preparedness for working from home in case of a major issue or event. In addition, ITS has received a number of questions from the community about working from home preparedness and work continuity. These feedback and questions are being addressed.

For efficiency, a web page has been created to address frequently asked questions (FAQs), best practices, links and resources all in one place:

Please check this web page often as FAQs will be updated frequently. Reach out to with any other questions you may have.

Above all else, the health and safety of University of Toronto staff, students and faculty remain a top priority. Review University’s updates for the latest information (message and FAQ) on COVID-19.

We are aware that some divisions have created their own material. This web page is complementary to that so feel free to use as required in your area.