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Information + Technology Services

System Status
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A-Z list of all Information Technology Services available at U of T.

Tools and resources supporting academic activities in the classroom and beyond.

Resources for access to systems, password resets, anti-virus, encryption and security.

Information on available administrative applications and available support.

Resources for applications development and enterprise service architecture model.

E-mail, video/audio conferencing and other communication tools available at U of T.

Resources + support for acquisition, maintenance + disposal of hardware + software.

HelpDesks, Training and Support resources for all central IT services at U of T.

Resources and support for networking, wireless and remote access at U of T.

All policies and guidelines concerning Information Technology at U of T.

PMO resources for assessment, planning, governance and implementation of IT projects.

PHONE SET CATALOGUE: Supported telephone sets (Meridian business sets and single line sets) and all telecom peripheral equipment such as Audio Conferencing Units, Head Sets, can be purchased from a number of online vendors.  While departments are free to purchase supported equipment from any vendor they choose, Telecom Services has provided links in the Phone Set Catalogue that you may click on to see current pricing from recommended suppliers and to place orders directly.   Orders should be carefully coordinated with service order cutovers. Telecommunications is happy to answer any questions you may have about the various phone sets that are available depending on the line type in question. Telecom Services cannot guarantee that all features will work if departments choose to purchase equipment that is not listed in the Phone Set Catalogue.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
REDHAT: RedHat subscription service
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
JOINT OPERATIONS GROUP (JOG): Central ITS group monitoring network operations and system outages. Formerly knows as the Network Operations Centre (NOC). 
COMMUNICATIONS INFRASTRUCTURE SPECIFICATIONS, STANDARDS AND PRACTICES: Periodically, we produce documents intended to codify for the purposes of general information to the University community the current practice of Network Development and Implementation. These documents are produced from time to time, often in response to specific issues, and are not intended to be comprehensive with regard to the policies and procedures of the Institution. They should be used as guides rather than dogmatic directives. While some of them are dated, they are intended to provide a basis for coordinated and coherent action with regard to network planning, implementation and operation.
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR

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