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Information + Technology Services

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A-Z list of all Information Technology Services available at U of T.

Tools and resources supporting academic activities in the classroom and beyond.

Resources for access to systems, password resets, anti-virus, encryption and security.

Information on available administrative applications and available support.

Resources for applications development and enterprise service architecture model.

E-mail, video/audio conferencing and other communication tools available at U of T.

Resources + support for acquisition, maintenance + disposal of hardware + software.

HelpDesks, Training and Support resources for all central IT services at U of T.

Resources and support for networking, wireless and remote access at U of T.

All policies and guidelines concerning Information Technology at U of T.

PMO resources for assessment, planning, governance and implementation of IT projects.

FIREWALL: The Virtual Firewall Service (VFS) is a central packet filtering service which will allow network administers to control all traffic, to and from their LANs, from one unified interface. End users will not need to purchase or maintain any ancillary hardware or software. The VFS will allow one or more LANs to be managed with one single ingress and egress point to the rest of the University campus as well as to the outside world.

Using Virtual Routing Forwarding (VRF) and Firewall Switch Forwarding Modules (FWSM) in the central core routing infrastructure, a VFS can be provided to every directly attached network or to a collection of geographically and physically distinct networks. Each Virtual Firewall (VFW) created on the FWSM can support up to 8 subnets.

The FWSM device allows for both a Command Line Interface (CLI) as well as a web based tool to configure and manage firewall rule sets. Full packet logging is also available. A VFS will be managed in one of two ways: Self Service and Centrally Managed

Self Service means the local end user will be responsible for the configuration and management of his or her own virtual firewall. Unique user credentials will be assigned to allow individual and secure access and control.

Centrally Managed means that Enterprise Infrastructure Solutions (EIS) will create, manage and monitor the firewall rule set on behalf the department. Full logs will be made available via the web.
WIRELESS: Wireless access to the university's online resources is widely available across the University of Toronto tri-campus area.  
The primary wireless network is listed as "UofT".   This network provides wireless access to faculty, staff, students, and sponsored guests and is authenticated using UTORid.

UofT also offers an Eduroam service for visiting academics from other universities. Visiting academics can use eduroam to connect to the UofT network using their home university credentials. 
EDUROAM: Eduroam or education roaming, provides roaming wireless network access for students, staff and faculty at partner institutions. Users are able to authenticate using the same credentials as they would at their home institution or office. UofT faculty, staff and students, therefore, can use their UTORid to gain access to the eduroam service at affiliated institutions. Likewise, other institution members can access the UofT eduroam service using their usual credentials. 

Students, educators and researchers are mobile, using wireless connectivity as they travel to other institutions.  Normally this required the visitor to obtain a special temporary authentication credential. Additional effort was required by the visitor and the visited institution to maintain these extra credentials.

When both the visitor's and the visited institutions participate in eduroam, the visitor is automatically permitted access to the wireless networks of the visited institutions by using their home-organization credentials.
UOFT IP NETWORK SERVICES: Information on how DNS is handled at University of Toronto, including:
  • Editing network contact information
  • Acquiring new net network space (numbers and subnets).
  • Adding/Freeing existing network space in an efficient and simple manner
  • Registering a new domain name
  • Providing DNS (forward and reverse) service

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