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Information + Technology Services

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A-Z list of all Information Technology Services available at U of T.

Tools and resources supporting academic activities in the classroom and beyond.

Resources for access to systems, password resets, anti-virus, encryption and security.

Information on available administrative applications and available support.

Resources for applications development and enterprise service architecture model.

E-mail, video/audio conferencing and other communication tools available at U of T.

Resources + support for acquisition, maintenance + disposal of hardware + software.

HelpDesks, Training and Support resources for all central IT services at U of T.

Resources and support for networking, wireless and remote access at U of T.

All policies and guidelines concerning Information Technology at U of T.

PMO resources for assessment, planning, governance and implementation of IT projects.

FIREWALL: The Virtual Firewall Service (VFS) is a central packet filtering service which will allow network administers to control all traffic, to and from their LANs, from one unified interface. End users will not need to purchase or maintain any ancillary hardware or software. The VFS will allow one or more LANs to be managed with one single ingress and egress point to the rest of the University campus as well as to the outside world.

Using Virtual Routing Forwarding (VRF) and Firewall Switch Forwarding Modules (FWSM) in the central core routing infrastructure, a VFS can be provided to every directly attached network or to a collection of geographically and physically distinct networks. Each Virtual Firewall (VFW) created on the FWSM can support up to 8 subnets.

The FWSM device allows for both a Command Line Interface (CLI) as well as a web based tool to configure and manage firewall rule sets. Full packet logging is also available. A VFS will be managed in one of two ways: Self Service and Centrally Managed

Self Service means the local end user will be responsible for the configuration and management of his or her own virtual firewall. Unique user credentials will be assigned to allow individual and secure access and control.

Centrally Managed means that Enterprise Infrastructure Solutions (EIS) will create, manage and monitor the firewall rule set on behalf the department. Full logs will be made available via the web.
VIRTUALIZED SERVER HOSTING: Virtualization allows a single physical server to be partitioned into multiple "virtual" servers so that each one has the appearance and capabilities of a dedicated machine. Each virtual server can run its own operating system (Windows or Linux), is assigned its own hostname and IP address, and may be independently administered, configured, and rebooted without affecting the other virtual servers.  EIS offers Server Virtualization Services at competitive prices. 
DESKTOP ENCRYPTION: In order to help departments comply with applicable privacy legislation, ITS offers the University of Toronto IT community recommendations and guidelines on how to configure full disk encryption. Full disk encryptions encrypt all of the data on the hard drive in a single, initial pass called 'conversion'. Once this conversion is complete, all subsequent encryption and decryption operations are transparent to the user. Full disk encryption is considered the best practice for maintaining the integrity of sensitive data-at-rest by protecting all of the data that is saved on the disk. This includes operating system files, temporary data, recycled files, paging and hibernation files, and the Windows registry.
ANTIVIRUS : The University of Toronto has anti-virus recommendations for students, faculty & staff.  To help protect your computer from viruses, you can use this page to access appropriate antivirus software.   Both commercial and free of charge products are available.  

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