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Information + Technology Services

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A-Z list of all Information Technology Services available at U of T.

Tools and resources supporting academic activities in the classroom and beyond.

Resources for access to systems, password resets, anti-virus, encryption and security.

Information on available administrative applications and available support.

Resources for applications development and enterprise service architecture model.

E-mail, video/audio conferencing and other communication tools available at U of T.

Resources + support for acquisition, maintenance + disposal of hardware + software.

HelpDesks, Training and Support resources for all central IT services at U of T.

Resources and support for networking, wireless and remote access at U of T.

All policies and guidelines concerning Information Technology at U of T.

PMO resources for assessment, planning, governance and implementation of IT projects.

ACTIVECMS: Active CMS (formerly IronPoint) is a central web content management platform, among other available CMS platforms such as WordPress and Drupal.   
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
USER RESEARCH AND USABILITY LAB: This facility focuses on human centred design methodology currently practiced within the NGSIS program. The lab helps to deliver software design based on user friendly principles and use requirements. 

The lab can help conduct user acceptance testing, focus groups and requirements assessment based on user feedback for software and application development at UofT. 

SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR
SYSTEM STATUS PANEL: The ITS System Status Panel provides a quick reference about the current service status for major University systems such as E-mail, Portal, ROSI/ACORN, AMS, Wireless and more. The system status panel provides users with relevant information within 15 minutes of a reported outage or service interruption. 


BELL CONFERENCING SERVICES: The University of Toronto has signed an agreement with Bell Conferencing Solutions as their Tier 1 provider of conferencing services. U of T staff and faculty can benefit from a personalized solution for their conferencing needs at a competitive price. 
SERVICES FOR: STUDENT FACULTY STAFF ALUMNI VISITOR

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